We want you to be happy with your purchase and we apologize if it is not. For whatever reason that you are not satisfied, If you're not satisfied with your order, you may request an exchange within 7 days of receiving your parcel.
✅ Exchange Conditions:
To be eligible for an exchange:
- Items must be unworn, unused, unwashed, and in original condition
- Items must be in original packaging with tags intact
- Proof of purchase must be provided (order confirmation or receipt).
📝 How to Request an Exchange:
- Visit our Contact Us page
- Provide your order number and reason for exchange
- Our support team will guide you through the next steps
🚚 Shipping Information
We ship all across Pakistan using trusted courier services.
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Processing Time: 1–2 business days
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Delivery Time: 2–5 business days after dispatch
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Tracking: Once your order is shipped, you’ll receive a tracking link via SMS or email
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Shipping Charges: Calculated during checkout
⚠️ Important Notes:
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We currently do not offer refunds
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Shipping charges for exchanges are the responsibility of the customer
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Sale items are final sale and cannot be exchanged